Ways to bank

Can't get online? No problem.
Use your touch-tone phone to bank

24/7 accessibility

Manage your finances anytime by phone, with no need for an internet connection..

Free service

Enjoy toll-free calls for account access, ensuring banking without extra costs..

Full account сontrol

Check balances, confirm transactions, transfer funds, and pay bills—all through a simple phone call..

Secure and reliable

Your transactions are protected by advanced security, keeping your financial information confidential..

Call us

In North America

1-877-859-4848

In Toronto

416-763-2828

Simple steps,
for easy phone
banking

Call us

Call the toll-free number 1-877-859-4848 (or 416-763-2828 if you’re in Toronto). Keep your Member Number and Personal Access Code (PAC) handy for quick access.

Verify your identity

Enter your Member Number and PAC to access your account securely. Follow the automated prompts for guidance.

Choose from a range of services

Select the service you need, whether it’s checking balances, reviewing transactions, transferring funds, or managing bills. Detailed instructions will be provided at each step.

Follow the prompts

Input the required details, such as the amount for a transfer or the name of a payee, to ensure your request is processed accurately.

Hang up securely

Once your task is complete, end the call to safely exit the system.

Questions?
We’ve got answers!

Browse more FAQs

What services can I access through BCU's telephone banking?

Your touch-tone telephone is your link to BCU Financial 24 hours a day, 7 days a week. Call the BCU Financial Phone Banking number, 416-763-2828 (in Ontario) or 1-877-859-4848 (toll-free in North America) to access your account from anywhere in North America. With this easy-to use automated service, you can check account balances, confirm transactions, transfer funds, and register and pay bills.

Can I access telephone banking from outside the country?

BCU Phone Banking is only available from anywhere in North America.

Is telephone banking available in Ukrainian language?

Currently, BCU Financial Phone Banking is only available in English.

Browse more FAQs