Due to a potential Canada Post labour disruption, delivery of mail may be delayed. This could impact the arrival of your account statements, debit cards, or other documents.
To stay informed and avoid disruption:
- Access your eStatements through BCU Online Banking.
- Use the BCU Mobile App and Online Banking to check your balance, make payments, and manage your account.
- Turn on e-Alerts to receive real-time notifications about your account status.
- Contact your local branch if you’re expecting a debit card or time-sensitive mail from BCU.
Please note: Loan, mortgage, and line of credit payments are still due as scheduled.
Thank you for your understanding as we work to support you through this delay.
If you require assistance during this time, call our Contact Centre at 1-877-228-5465 or book an appointment on our website to speak to one of our branch representatives.
