BCU Financial is committed to providing you with ongoing personal and professional service and we strive to provide prompt responses to any questions or concerns you may have. Please contact the appropriate department about your concerns. We are here to help you.
For general inquiries and comments please contact our Corporate Office.
The BCU Link Contact Centre is NOW AVAILABLE – Monday to Friday 9:30am to 5:30pm.
The BCU Link Contact Center will be able to assist members with general account information, cheque orders, transfers, bill payments, password resets, and much more!
𝑪𝒐𝒏𝒏𝒆𝒄𝒕 𝒕𝒐 𝒐𝒖𝒓 𝑩𝑪𝑼 𝑳𝒊𝒏𝒌 𝑪𝒐𝒏𝒕𝒂𝒄𝒕 𝑪𝒆𝒏𝒕𝒓𝒆
Phone: 1-877-228-5465
BCU Financial Corporate Office
2280 Bloor Street West, 3rd Floor
Toronto, ON M6S 1N9
Tel.: (416) 763-8914
Toll free: 1-800-461-5941
Fax: (416) 763-4512
Email: info@bcufinancial.com
To contact your local BCU Financial Branch, click here
Help Desk: member.services@bcufinancial.com
BCU Link: member.services@bcufinancial.com
Privacy Officer: privacyofficer@bcufinancial.com
Contact BCU Financial Branch Operations: If your branch employee is unable to resolve your concern or complaint, please contact BCU Financial Branch Operations for further investigation.
E-mail: operations@bcufinancial.com
Tel: 416-763-8914 x7125
Mail: Branch Operations
2280 Bloor St W
Toronto ON M6S 1N9
To view BCU Financial’s full Complaint Resolution policy, click here
Call: 1-855-341-4643
International Wires: Halyna Vynnyk – phone: (416) 763-7002 or email: Halyna.Vynnyk@bcufinancial.com
Sponsorships: sponsorship@bcufinancial.com
Monday, January 1, 2024 – New Year’s Day – Closed
Saturday, January 6, 2024 – Feast of Jordan / Йордан – Closed
Monday, February 19, 2024 – Family Day – Closed
Thursday, February 29, 2024 – RRSP Deadline – 9:30am‐7:00pm
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Monday, April 1, 2024 – Easter Monday – Open
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Monday, September 30, 2024 – National Day of Truth and Reconciliation – Closed
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Monday, November 11, 2024 – Remembrance Day – Closed
Tuesday, December 24, 2024 – Christmas Eve – 9:30am‐1:00pm
Wednesday, December 25, 2024 – Christmas Day – Closed
Thursday, December 26, 2024 – Boxing Day – Closed
Tuesday, December 31, 2024 – New Year’s Eve – 9:30am‐3:00pm
Wednesday, January 1, 2025 – New Year’s Day – Closed