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Interac eTransfer FAQs

06.04.20

What is an Interac e-Transfer?

An Interac e-Transfer is a fast, secure and convenient way to send money to anyone in Canada from within the security of BCULink. It uses email or text messaging for fast notification to the recipient that a transfer has been sent, while the participating financial institutions transfer the funds using established and secure banking procedures.

How do I send an Interac e-Transfer?
Sending and receiving money using Interac e-Transfer® is easy.

  1. Log into BCULink: www.bculink.ca
  2. Enter your banking information
  3. Select “Transfers” tab
  4. Click “eTransfer” button
  5. Create a user profile (When setting up your profile, you and the person receiving money should agree to a security question and answer)
  6. Add a recipient
  7. eTransfer money

The person receiving money will get a confirmation email from Interac.

Can I deposit an Interac e-Transfer into a bank account in another country?
Currently the Interac e-Transfer service is only available to those who bank at a Canadian financial institution and have a Canadian currency account. You will not be able to deposit your Interac e-Transfer to a foreign bank account. If you have received an Interac e-Transfer and you do not have a Canadian bank account, ask your sender to cancel the transfer. Once the transfer is cancelled, the funds will be returned to the sender’s account. If you are unable to contact your sender, the transfer will expire in approximately 30 days. Once the transfer expires, the sender will receive a notification to reclaim the funds.

How much does it cost to send and receive Interac e-Transfers?
Sending: There is NO FEE for sending an Interac e-Transfer with BCU Financial.
Receiving: There is NO FEE for receiving an Interac e-Transfer through BCULink.

Are there limits on the amount I can send or receive?

Financial Limits
In order to maintain the same safeguards and customer experience as the big banks, Central 1 has placed similar limits on transfers. BCU has based its limits on those set by Central 1. Please note that since Interac® does not set a minimum transaction send amount (i.e. customers can send transfers of any amount above 0), Central 1 does not set a minimum limit.

 

BCU

Maximum sending transaction limit

3,000

Maximum sending limit per day

5,000

Maximum sending limit per week

10,000

Maximum sending limit per month

20,000

Maximum incoming limit per transaction

10,000

Maximum incoming limit per day

10,000

Maximum incoming limit per week

70,000

Maximum incoming limit per month

300,000

Risk management
Interac holds all transactions for 30 minutes before executing them. In this period, financial institutions can stop the payment if necessary.

How your Interac e-Transfer is protected
When you send money using Interac e-Transfer, your money never actually travels by email message. Email messages are only used to notify the recipient and to provide instructions on how to deposit the money. BCU Financial and your recipient’s financial institution transfer funds using established and secure banking procedures.

Tracking your Interac e-Transfer
As a sender – Interac e-Transfer confirmation numbers are saved in your online banking history. In addition, you will receive an email notification and/or text message once the intended recipient has accepted the transfer.

As a recipient – You will receive an email notification and/or text message when the transfer is sent, indicating the amount as well as instructions for depositing the funds.

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